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Sapporo Kushiro New-Star Express
Bookable Days of Operation
3/29/2024 ~ 3/29/2024
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Name(Representative name)
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Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
E-mail Address
E-mail Address (Confirmation)
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
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If you have a "." at the beginning of your email address, a "." before "@", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
This is an intercity express bus service that connects Sapporo with Kushiro.
The last 10th row seat is either four or two seats in rows due to vehicle structure.
Contact information
Hokkaido Bus co.,Ltd. 
Tel:+81(0)50-3533-0800
e-mail: kousoku.sougou@hokkaidobus-newstar.jp
Business hours: 8:30AM to 7:30 PM 
Note: Even if you call above, your questions will be ansewered only in Japanese.  We make 
every effort to respond to your emails sent to us within 2-3 business days. 

*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)
Important notice from operating bus company