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Shinagawa Railway Station ⇔ Gotemba Premium Outlet
Bookable Days of Operation
3/29/2024 ~ 3/29/2024
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Name(Representative name)
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Nationality
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Phone Number

(Numbers only, can not use "-" or "+") do not enter country code.
(Numbers only, can not use "-" or "+") do not enter country code.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
E-mail Address
E-mail Address (Confirmation)
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
!$%&’*+/=?^`{}~
If you have a "." at the beginning of your email address, a "." before "@", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
・ A PRINTED TICKET IS REQUIRED.
The bus driver will collect the printed Ticket/Confirmation e-mail, please be sure to print out the ticket and pass it to the bus driver when boarding. Showing a ticket from an electronic device is not accepted.

‧ CANCELLATION AFTER THE INDICATED DEADLINE 
Please contact the bus company, Keihin Kyuko Bus directly if you would like to cancel your reservation within 4 days before your departure. Any cancellation cannot be made via Japan Bus Online after the deadline indicated at "Manage my Booking".


・Please book your seat by 18:00 JST, 4 days before you get on the bus. After that, please ask the bus operating company about the booking.
・Arrival times indicated on timetables are rough indications only. Arrival can be delayed depending on traffic conditions or for other reasons, so please choose buses to allow plenty of time to spare. Please note that even if a loss should be caused by a delay or other factor, the bus operating company cannot be held responsible for the loss.
・Seats are to be assigned to passengers on a first-come, first-served basis, and no seat reservation is generally available. 
・Please wear your seat belt while riding the bus.
・Smoking is prohibited at bus stops and in buses.
Contact information
Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp customer support center, KOBO Co., Ltd relating to reservations, payment of tickets and refunds. 
Please contact following bus company directly for bus operations. 

Keihin Kyuko Bus Reservation Center
+ 81 (0)3-3743-0022, 9AM to 6PM

*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)
Important notice from operating bus company
・No fare is charged for children under elementary school age. In the following cases, however, a child fare is applied.
  In a case where a child under elementary school age uses a seat.
  In a case where a child under elementary school age boards a bus alone.
・Seats are to be assigned to passengers on a first-come, first-served basis. In the case all the seats are fulled, please use jump seats.
・Please take care to manage your own personal items. Especially be careful of your valuables, not to leave them unattended. When using the net rack, be sure to place your belongings securely, not to fall down.
・Large pieces of luggage such as suitcases or golf bags that cannot be taken onto a bus can be stowed in the trunk under the floor.
・We ask for your cooperation in keeping your luggage to a minimum due to the limits of the storage.
・Keikyu Bus or the bus operating company cannot be held responsible for any loss, theft, or damage that should be caused to luggage stowed in the trunk.
・If you take a pet (a small animal such as a dog or cat) onto a bus, be sure to put it in a carrying case. No separate fare is charged but you cannot use a separate seat for it. Please be considerate of other passengers when taking a pet with you.