- Buses leave on time. Please give yourself sufficient time to reach your destination. We do not call any passenger who may be running late or is a no-show, and you are not eligible for a refund.
- Road conditions, inclement weather and any circumstances beyond our control may cause a bus to run later than its scheduled time. We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control. You are not entitled to a refund in such cases.
- Smoking, including but not limited to electric cigarettes, is prohibited.
- We reserve the right to refuse transport who may hurt other passengers.
- Surfboards, folding bicycles, musical instruments, pets and dangerous items are not allowed to bring onto the bus. We are not liable for any loss or damage to your luggage.
- Buses may be subject to change due to inspection and maintenance.
- Bringing any living creature except for trained guide dogs or service dogs that are being used by person with disability is prohibited on the bus.
Emergency Contact:Ajisai Kano Co., Ltd. Rinku Office, TEL 072-458-7001