If you would like to book a ticket using SUNQ Pass, you cannot make a reservation on this website.
Any dangerous items such as explosive materials, flammable materials and corrosive substances are prohibited to bring on the bus. You are allowed to take luggage that complies with following weight & size limitations on board.
1.Less than 30 kg in total.
2.Less than 2 meter in total exterior dimensions (length+width+height).
・Any fragile items and valuables items should not be stowed in the storage compartment in any circumstances, but should be taken on board as a hand luggage.
・We are not liable for any loss or damage to your luggage.
・Bringing any living creature except for trained guide dogs or service dogs that are being used by person with disability is prohibited on the bus.
・Smoking on buses is strictly prohibited.
・Please review your boarding spot on Japan Bus Online before boarding the bus. Please note that buses leave on time
・Cancellations can be made via “ Manage my Booking” section of Japan Bus Online website by yourself until the cancellation deadline indicated on the reservation details. Note that a cancellation fee will be charged after the payment is completed.
・If the expressway is closed due to bad weather and/or circumstances beyond our control, either the bus service will be operated with another route or maybe canceled.
・We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control.