Please check if the e-mail from us is delivered to your spam folder or trash can.
If you use a mail filter, please add our email address to your accepted list.
If you have any of the following characters in your e-mail address, you will not receive an email. ！＄％&’*＋/＝？＾｀｛｝～
If you have a ""."" at the beginning of your email address, a "." before "@",
Or have two "." next to each other, there is a possibility that you won't receive an email.