・Reservations can be made up to one month before departure.・Children's fares apply to children under elementary school (aged 1- up to 6th grade).
One infant aged 1 year and under elementary school(preschooler) accompanied by a child above elementary school can travel free of charge.
・If a ticket is lost, it cannot be reissued and a new ticket must be purchased.
・To refund/cancel a ticket, please go to "Manage my Booking" on the Japan Bus Online website before the cancellation deadline listed in "Reservation Details". In this case, a designated cancellation fee will be charged per person.
・Changes or cancellations cannot be made by phone or via Japan Bus Online after a ticket has been purchased. If you wish to change your reservation, make a new reservation and cancel it at "Manage my Booking" on the Japan Bus Online website.
・This bus route requires a seat reservation. You can board a bus if there are available seats on the day you travel even if you do not book a ticket in advance. Passengers with reservations will board a bus preferentially.
・Please wear your seat belt.
・Smoking is prohibited on the bus.
・Please set your mobile phone to silent mode and refrain from talking on the phone.
・Please refrain from talking loudly which may disturb other passengers.
・Please be careful not to let sound leak from headphones, etc.
・Please refrain from eating or drinking on the bus.
・Please take your trash with you when you leave.
・Please do not block seats you did not purchase with your belongings.
・We do not allow dangerous objects, objects that may block aisles, entrances, or emergency exits, objects that may disturb other passengers, or objects that may significantly soil the interior of the bus.
・We are not responsible for any damage, loss, or theft of personal belongings.
・An additional fee may be charged depending on the size of your personal belongings.
・Departure and arrival times may be delayed due to road conditions, weather, disasters, and other circumstances beyond our control. We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control.
・Arrival may be delayed from the scheduled time due to weather conditions, road conditions, vehicle breakdowns, traffic accidents, and other reasons. We are not responsible for any damages caused by delays. Please be aware of this before using the service.