・If the size of your luggage does not comply with our size limitations, please arrange to carry your luggage by express courier in advance.

・Please do not use a hair dryer on the bus.

・Smoking on buses is strictly prohibited.

・Cancellations can be made via “ Manage my Booking” section of Japan Bus Online website by yourself until the cancellation deadline indicated on the reservation details. Note that a cancellation fee will be charged after the payment is completed.

・Due to road condition and any circumstances beyond our control, departure or arrival time may change. We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control.

・Please review your boarding spot on Japan Bus Online before boarding the bus. Bus leaves on time and you  are advised to be at the boarding spot at least 10 minutes in advance of the reserved departure time.

・If the vehicle is not available due to inspection and maintenance, a substitution bus of 3 seats in a row (for 28 passengers) will be operated.