Note: If you don't show up for a service and fail to cancel the reservation prior to scheduled departure, you are considered a no-show and all money associated with the reservation is forfeited.
Please cancel your reservation via “ Manage my Booking” Page of Japan Bus Online website at https://japanbusonline.com/BookInquiry before the specified deadline.
・Reservations are accepted starting one month before the departure date.
・Passengers must be at the departure bay by no later than 10 minutes prior to departure
・Buses will depart at the scheduled departure time. Remember to arrive on time
・As long as seats are available for same-day bookings, customers can pay the bus fare directly to the bus attendant.
・Fasten your seatbelt and remain seated when the bus is in motion
・Bus services may be suspended or cancelled at the discretion of JR Bus Kanto due to road conditions or inclement weather― such as wind, rainfall, or thunderstorms―that may affect the safe operation of the bus, or when related facilities are forced to make a sudden closure
・Please review your boarding spot on Japan Bus Online before boarding the bus.
・Please present the printed copy of your E-ticket or the E-ticket on your mobile/smart phone which indicates your seat number and your name prior to departure.
・Due to road condition and any circumstances beyond our control, departure or arrival time may change.
・Please allow yourself plenty of time to get to your destination.
JR Bus Kanto Co., Ltd., Komoro Branch, tel. 0267-22-0588 ,telephone hours: 9:30 am to 5:30 pm
For other general inquiries regarding the use of our bus services, please contact the JR Bus Kanto Komoro Branch or visit the JR Bus Kanto Co., Ltd. website (www.jrbuskanto.co.jp)