- Note: If you don't show up for a service and fail to cancel the reservation prior to scheduled departure, you are considered a no-show and all money associated with the reservation is forfeited.
- Please cancel your reservation via the “Manage my Booking” Page of Japan Bus Online website at https://japanbusonline.com/BookInquiry before the specified deadline.
-The ticket is a round-trip ticket to Takaoka Station.
-Meals and Shuttle bus tickets to the observation deck are not included in the tour.
-Wearing slip resistant shoes and heavy winter clothing is strongly recommended, as it gets very cold at night and the temperature may drop below zero.
-Seats are limited and reservation closes as soon as seats are filled. Please make a reservation as soon as possible.
-Advanced payment is required to secure your reservation.
-We ask for your cooperation in keeping your luggage to a minimum due to the limits of the storage.
-Any dangerous items such as explosive materials, flammable materials and corrosive substances are prohibited to bring on the bus.
-Snowboards, skiboards, surfboards, folding bicycles and fishing poles/rods are not allowed to bring onto the bus.
-Any fragile items and valuables items should not be stowed in the storage compartment in any circumstances, but should be taken on board as a hand luggage.
-We are not liable for any loss or damage to your luggage.
-Bringing any living creature except for trained guide dogs or service dogs that are being used by person with disability is prohibited on the bus.
-Smoking on buses is strictly prohibited.
-Please present the printed copy of your E-ticket or present the E-ticket on your mobile/smart phone prior to departure.
-Please note that you may have to repurchase the ticket if you do not present the ticket when asked.
-Please review your boarding spot on Japan Bus Online before boarding the bus. Bus leaves on time and you are advised to be at the boarding spot at least 5 minutes in advance of the reserved departure time.
-Please confirm your arrival spot at your own discretion and risk.
- If the expressway is closed due to bad weather and/or circumstances beyond our control, either the bus service will be operated with another route or maybe canceled.
-Due to road condition and any circumstances beyond our control, departure or arrival time may change.
-We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control.
-All images shown are for illustration purpose only.
Kaetsunou Bus Takaoka Office: Tel. +81 (0) 766-21-0748 Please contact the operating bus company directly for bus operations.
You can make an inquiry to JapanBusOnline@mail.j-bus.co.jp customer support center, KOBO Co., Ltd relating to reservations and payment of tickets.
