Cancellation fee
- Cancellations made before 13:00 on the day of departure will incur a cancellation fee of 100 yen per person.
- Cancellations made after 13:00 on the day of departure are non-refundable.
- Note: If you don't show up for a service and fail to cancel the reservation prior to scheduled departure, you are considered a no-show and all money associated with the reservation is forfeited.
- Please cancel your reservation via the “Manage my Booking” Page of the Japan Bus Online website at https://japanbusonline.com/BookInquiry before the specified deadline.
Important Notice
- Please complete the registration at Toyama Station (Bus Stop No. 2) at least 15 minutes prior to the scheduled departure time.
- Participants will have to go up to the observation deck and go down to the village on foot. (20 minutes walk)
- Children aged 6-12 years old need a child ticket. Children below 6 years old can travel for free, sitting on their parents' laps. but if you would like to secure a seat, please purchase a child ticket.
- There will be no bus attendants on this tour.
- Capacity of the tour is limited to 40 participants per day.
-The number of participants at the observation deck is limited to ensure your safety. Note that you cannot walk up to the observation deck. Furthermore, no numbered tickets will be issued on the spot to view the illumination in Shirakawago from 2019. Tickets for this event need to be booked in advance.
-Wearing slip-resistant shoes and heavy winter clothing is strongly recommended, as it gets very cold at night and the temperature may drop below zero.
-Seats are limited and reservations close as soon as seats are filled. Please make a reservation as soon as possible.
-Advanced payment is required to secure your reservation.
-Delays might occur depending on the traffic, weather conditions, and congestion of sightseeing spots. We shall not be responsible for any losses or expenses caused by delays that are beyond our control.
-Times to view the illumination may be shorter than originally scheduled.
-All images shown are for illustrative purposes only.
Toyama Chihou Railway TEL: +81 (0)76 431 3113 (9:00 AM-5:30 PM)
Please contact the operating bus company directly for bus operations.
You can make an inquiry to JapanBusOnline@mail.j-bus.co.jp customer support center, KOBO Co., Ltd relating to reservations and payment of tickets.