Cancellation fee
JPY 100 per person before the departure time shown on your E-ticket.
Note: If you don't show up for a service and fail to cancel the reservation prior to scheduled departure, you are considered a no-show and all money associated with the reservation is forfeited.
Please cancel your reservation via the “Manage my Booking” Page of Japan Bus Online website at https://japanbusonline.com/BookInquiry before the specified deadline.
Important Notice
・A holiday service schedule is operated on Sat, Sun & national holidays.
・No bus operation on 1 Jan.
・If seats are still available on the date of your travel, you may purchase the tickets directly on the bus.
・No guided service is provided.
・In the event of regular maintenance, a replacement bus of other vehicle types will be arranged.
・Any fragile items and valuables items should not be stowed in the storage compartment in any circumstances, but should be taken on board
as a hand luggage.
・We are not liable for any loss or damage to your luggage.
・Due to road condition and any circumstances beyond our control, departure or arrival time may change.
・We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control.
・Please review your boarding spot via Japan Bus Online before boarding.
・Please arrive the boarding spot at least 10 minutes before departure.
・Please allow yourself plenty of time to get to your destination.
・Fasten your seatbelt and remain seated when the bus is in motion.
・All images shown are for illustration purpose only.
Operating Bus Company
Toyama Chihou Railway Co. Dentetsu Toyama Ticket Center TEL: +81 (0) 764-42-8122 (9:00-17:00)
Please contact the operating bus company directly for bus operations.
You can make an inquiry to JapanBusOnline@mail.j-bus.co.jp customer support center, KOBO Co., Ltd relating to reservations and payment of tickets.