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Asahikawa - Kitami - Kushiro (New Sunrise)
Bookable Days of Operation
1/12/2025 ~ 3/11/2025
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Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
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Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
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If you have a "." at the beginning of your email address, a "." before "@", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
・To passengers boarding at Onneyu, please note the bus bounds for Kushiro is at the opposite side of the road.

・ We may refuse to carry any items if the size of your luggage does not comply with our size restrictions due to storage limitations. If the size of your luggage does not comply with our size limitations, please arrange to carry your luggage by express courier before you travel.
・ We are not liable for any loss, theft, or damage to your luggage.

 < Carry-on Luggage >
Passengers can bring one piece of luggage per person:
- Less than 10 kg in total.
- Less than 1 meter in total exterior dimensions.(length + width + height).
- Less than 0.027 cubic meters in total.

・ Due to road conditions and any circumstances beyond our control, departure or arrival time may change. 
We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, or any circumstances beyond our control.

- Due to road condition and any circumstances beyond our control, departure or arrival time may change.
Contact information
Kitami Bus Terminal Tel: +81 (0)570-007788 (7:45~18:00)
Dohoku Bus Asahikawa Station Ticketing Office Tel: +81 (0)166-23-4161 (7:30- 18:30)
Akan Bus Kushiro Ticketing Office  +81 (0)154-37-8651(9:00~17:00)
* Supported in Japanese only.

Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd relating to refund and cancellation of your ticket.
Important notice from operating bus company
・Reservations opens 2 months and a day before you travel.
・Please review your boarding spot on Japan Bus Online before boarding the bus. The bus leaves on time and you are advised to be at the boarding spot at least 10 minutes in advance of the reserved departure time.
・Please present the printed copy of your E-ticket or present the E-ticket on your mobile/smartphone before departure.  You may have to repurchase the ticket if you do not present the ticket when asked.
・Cancellations can be made via the “ Manage my Booking” section of the Japan Bus Online website by yourself until the cancellation deadline indicated on the reservation details. Note that a cancellation fee will be charged after the payment is completed.
・ Amendments and cancellations AFTER you purchase your ticket cannot be made over the phone, or/and on Japan Bus Online Website. If you would like to change your reservation, please make another reservation with new requirements, and cancel your original reservation through “ Manage my Booking” on the Japan Bus Online Website. 
・ You are required to wear a seat belt by law. We kindly ask your cooperation to do so.
・ Smoking is strictly prohibited in the bus. 
・Please switch your mobile phone to silent mode, and refrain from talking on it during your ride.
・ Bus service from Asahikawa to Kushiro (or from Kushiro to Asahikawa) makes a stop at Kitami Bus Terminal along the way. 
・ This bus cannot be used from Kushiro to Akancho or Lake Akan.
・ Passengers boarding at Onneyu cannot get off between Rubeshibe and Kitami Bus Terminal or Tsubetsucho.
・ Passengers boarding from Tsubetsucho / Kitami Bus Terminal to Rubeshibe cannot get off at Onneyu.
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