*NOTE: The location of on-board toilets may differ depending on the bus.
【Information about boarding】
①Please present the printed copy of your E-ticket or E-ticket by your mobile/smart phone
prior to boarding. Please note that you may have to repurchase the ticket
if you do not present the ticket when asked.
②Please review your boarding spot on Japan Bus Online before boarding the bus. Bus leaves on time
and you must come to the boarding spot prior to departure.
①Cancellations can be made on Japan bus Online by yourself only if the request is made 1 hour before the bus leaves the first boarding spot.
②On your departure day, cancellations can be made at Customer Support center ,KOBO Co., Ltd. by the time when the bus leaves the first boarding spot.
Please make an inquiry to JapanBusOnline@ml.j-bus.co.jp, customer support center, KOBO Co., Ltd for cancellation requests.