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Sendai – Toyama / Kanazawa Line (Hyakumangoku Dream Masamune)
Bookable Days of Operation
7/18/2026 ～ 8/18/2026
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Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
E-mail Address
E-mail Address (Confirmation)
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
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If you have a "." at the beginning of your email address, a "." before "＠", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
・Please show your E-ticket before boarding, either printed or on your mobile device/smartphone.
・Lost tickets cannot be reissued. If your ticket is lost, a new ticket purchase is required.
・Once the departure time stated on the ticket has passed, the ticket will become invalid. No changes or refunds (cancellations) will be accepted after the departure time.
・Before boarding, please check the boarding location on Japan Bus Online. Buses depart on time, so arrive at least 10 minutes before your scheduled departure.
・Ticket refunds (cancellations) must be made via the “Manage My Booking” section on the Japan Bus Online website before the cancellation deadline listed in your booking details. A designated cancellation fee will apply.
・Changes or cancellations after ticket purchase cannot be made by phone or through Japan Bus Online. If you wish to change your booking, you must make a new reservation and then cancel the original ticket via “Manage My Booking” on the website.
Contact information
JR Bus Tohoku Customer Service  Tel: +81-570-000-448   Business Hours: 10:00–18:00
JR Bus West Telephone Reservation Center  Tel: +81-570-00-2424  Business Hours: 10:00–18:00
Important notice from operating bus company
Rest Stops
Passengers may leave the bus only at rest areas announced by the driver.
A departure time notice will be displayed at the bus entrance. Please return to the bus before the designated time. The bus will depart on time, and we are not responsible for passengers who miss the bus.
Multiple buses may stop at the same rest area. Please check the bus license plate and destination display before boarding.
At some stops made for vehicle inspection or driver rest, passengers may not leave the bus.

Onboard Wi-Fi
Wi-Fi service is available but capacity is limited. Connection may be slow or unstable if many passengers use it at the same time.

Baggage
Luggage space is limited, and large items may not be accepted. Please bring only essential luggage and consider using a delivery service for large items.
Fragile items and valuables should not be placed in the luggage compartment. We are not responsible for loss or damage.
Passengers are responsible for loading their own luggage.

Items Not Allowed
Hazardous materials, items with strong odors, unsanitary items, animals (except approved pets), or items that may disturb other passengers.
Snowboards, skis, surfboards, folding bicycles, and fishing rods are not accepted.
Wheelchairs
Foldable wheelchairs can be stored in the luggage compartment. Electric wheelchairs are not accepted.

Service Suspension and Delays
Services may be canceled due to road conditions, weather, or other safety concerns. In such cases, fares will be refunded without a cancellation fee.
Delays may occur due to traffic or weather conditions. Refunds will not be provided for delays, and we cannot cover taxi or accommodation expenses caused by late arrival.

Onboard Etiquette
Please fasten your seat belt while the bus is in motion.
Please set your mobile phones to silent mode and refrain from phone calls.
When eating or drinking, please be considerate of other passengers and avoid food with strong odors.
Smoking is strictly prohibited, including electronic cigarettes
Terms and Conditions
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