・Kokusai Kogyo Co., Ltd. Tel: +81-570-048-985 , Business hours: 9:00A.M to 7:00 P.M. (JST) ※NOTE: Kokusai Kogyo Co., Ltd. can be contacted in Japanese only.
・Shonai Kostu Co., ltd. Tel: +81-234-24-7600, Business hours: 9:00A.M to 6:00 P.M. (JST) ※NOTE: Shonai Kostu Co., ltd. can be contacted in Japanese only.
Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd relating to reservations and payment of tickets.
*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)