• Each passenger may bring only one piece of luggage (maximum length 1 meter, weight 10 kg, and volume 0.027 cubic meters). Trunk space is limited, so we may refuse oversized or excess items.
Only foldable wheelchairs are allowed. However, the following items are not permitted on board or in the trunk:
- Skis or snowboards not stored in a cover or case
- Valuables
- Perishables or items with strong odors
- Any other items that may disturb other passengers
• For safety reasons, bus staff will open and close the trunk, but passengers are responsible for loading and unloading their own luggage. You are also responsible for managing your own belongings.
• Please note that we are not liable for any theft, damage, or loss of luggage.
• All seats are non-smoking. Smoking is not allowed on board.
• Please refrain from using mobile phones inside the bus, as it may disturb other passengers.
• For safety, please wear your seatbelt while the bus is in motion.
• Even preschool children (under elementary school age) must pay the child fare if they occupy their own seat.
• Please understand that highway buses may experience significant delays due to road or weather conditions. Tickets will not be refunded due to delays. We are also unable to compensate for missed transfers or accommodations arranged by passengers.