・Please show your E-ticket before boarding, either printed or on your mobile device/smartphone.
・Before boarding, please check the boarding location on Japan Bus Online. Buses depart on time, so arrive at least 10 minutes before your scheduled departure.
・Ticket refunds (cancellations) must be made via the “Manage My Booking” section on the Japan Bus Online website before the cancellation deadline listed in your booking details. A designated cancellation fee will apply.
・Changes or cancellations after ticket purchase cannot be made by phone or through Japan Bus Online. If you wish to change your booking, you must make a new reservation and then cancel the original ticket via “Manage My Booking” on the website.
・Seat selection is not available. Passengers will board in order of reservation.
・Depending on passenger numbers, auxiliary seats may be assigned even with a reservation.