Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp customer support center, KOBO Co., Ltd relating to reservations, payment of tickets and refunds.
Please contact following bus company for bus operations.
Tohoku Kyuko Bus Co., Ltd. Tel: + 81 3-3529-0321
乗車券・払い戻し方法などについては工房サポートセンターへお問い合わせください。
運行に関するお問い合わせは下記までお問い合わせください。
東北急行バス TEL03-3529-0321
*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)