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Kichijoji-Kusatsu Onsen Lines
Bookable Days of Operation
11/24/2024 ~ 12/22/2024
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Nationality
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Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
E-mail Address
E-mail Address (Confirmation)
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
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If you have a "." at the beginning of your email address, a "." before "@", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
・Please review your boarding spot on Japan Bus Online before boarding the bus. The bus leaves on time and you are advised to be at the boarding spot at least 10 minutes in advance of the reserved departure time.
・Please present the printed copy of your E-ticket or present the E-ticket on your mobile/smartphone before departure. 
・Cancellations can be made via the “ Manage my Booking” section of the Japan Bus Online website by yourself until the cancellation deadline indicated on the reservation details. Note that a cancellation fee will be charged after the payment is completed.
・ Amendments and cancellations AFTER you purchase your ticket cannot be made over the phone, or/and on Japan Bus Online Website. If you would like to change your reservation, please make another reservation with new requirements, and cancel your original reservation through “ Manage my Booking” on the Japan Bus Online Website. 
・ Due to road conditions and any circumstances beyond our control, departure or arrival time may change. 
We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, or any circumstances beyond our control.
Contact information
Kanto Bus Maruyama Office: 03-3386-2161
Kanto Bus Reservation Center: 03-3386-5489 (9:00 AM-5:00 PM)
Kanetsu Transportation Agatsuma Office: 0279-75-3811 (6:00 AM-9:00 PM)
Important notice from operating bus company
・ We may refuse to carry any items if the size of your luggage does not comply with our size restrictions due to storage limitations. If the size of your luggage does not comply with our size limitations, please arrange to carry your luggage by express courier before you travel.
・ We are not liable for any loss, theft, or damage to your luggage.

 < Carry-on Luggage >
Passengers can bring one piece of luggage per person:
- Less than 10 kg in total.
- Less than 1 meter in total exterior dimensions.(length + width + height).
- Less than 0.027 cubic meters in total.

< Prohibited items>
- Over medium-sized suitcases.
- Skateboards and snowboards.
- Bicycles including folding bicycles.
- Hazardous substances (explosives and flammable items)
- Other items that are not allowed to be carried on or transported according to our Terms and Conditions.

・Bringing any living creature except for trained guide dogs or service dogs that are being used by a person with a disability is prohibited on the bus.
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