・Please review your boarding spot on Japan Bus Online before boarding the bus. The bus leaves on time and you are advised to be at the boarding spot at least 10 minutes in advance of the reserved departure time.
・Please present the printed copy of your E-ticket or present the E-ticket on your mobile/smartphone before departure.
・Cancellations can be made via the “ Manage my Booking” section of the Japan Bus Online website by yourself until the cancellation deadline indicated on the reservation details. Note that a cancellation fee will be charged after the payment is completed.
・ Amendments and cancellations AFTER you purchase your ticket cannot be made over the phone, or/and on Japan Bus Online Website. If you would like to change your reservation, please make another reservation with new requirements, and cancel your original reservation through “ Manage my Booking” on the Japan Bus Online Website.
・ Due to road conditions and any circumstances beyond our control, departure or arrival time may change.
We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, or any circumstances beyond our control.