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Chino/Suwa-Osaka Liner
Bookable Days of Operation
7/17/2024 ~ 7/17/2024
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Name(Representative name)
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Nationality
Country / City

Phone Number

(Numbers only, can not use "-" or "+") do not enter country code.
(Numbers only, can not use "-" or "+") do not enter country code.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
E-mail Address
E-mail Address (Confirmation)
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
!$%&’*+/=?^`{}~
If you have a "." at the beginning of your email address, a "." before "@", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
<Information about boarding>
・Please present the printed copy of your E-ticket or E-ticket on your mobile/smart phone prior to boarding. Please note that you may have to repurchase the ticket if you do not present the ticket when asked.
・Please review your boarding spot on Japan Bus Online Website before boarding the bus. Passengers are advised to be at the boarding spot at least 10 minutes in advance of the reserved departure time.
・Cancellations can be made via “ Manage my Booking” section of Japan Bus Online website by yourself until the cancellation deadline indicated on the reservation details. Note that a cancellation fee will be charged after the payment is completed.
Contact information
Please contact the following bus company for bus operations. 
Alpico Kotsu Co., ltd. Tel: +81 (0)266-75-0017

Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd relating to reservations, payment of tickets and refunds. 

*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)
Important notice from operating bus company
・Smoking on buses is strictly prohibited.
・Please refrain from talking on the phone on the bus.
・Pets are not allowed on the bus and on the trunk.
・The bus schedule is subject to change due to traffic and weather conditions without prior notice to passengers.

There may be times when your skis, snowboards, bikes and large suitcases may not be stowed in the luggage compartment due to its limit. 
Overnight buses do not accept large items, including skies, snowboards, and bikes. Please send large items to your destinations by courier in advance.