- Please review your boarding spot on Japan Bus Online website before boarding the bus.
- If you do not arrive by the scheduled arrival time, your ticket will be null and void.
- You must present your ticket to a bus driver to board a bus. Please note that you have to repurchase the ticket in case you lose or forget to bring your ticket.
- Any fragile items, valuables items and food should not be stowed in the storage compartment in any circumstances, but should be taken on board as a hand luggage.
-If the size of your luggage does not comply with our size limitations, please arrange to carry your luggage by express courier in advance.
-Smoking on the bus is prohibited.
- If your child needs his/her own seat, please purchase a “ Child” ticket even if there are vacant seats.
- We accept no responsibility for additional expense caused by any delays due to Acts of God, delayed arrivals, bad road or weather conditions, any circumstances beyond our control, and accept no refunds in such cases.
- You are required to wear a seat belt by law. We kindly ask your cooperation to do so.
- Please switch your mobile phone to silent mode, and refrain from talking on it during your ride.
- If the bus is stopped off for a mid-refreshment break along the way, you must return to the bus within the designated time as the bus leaves on time. Also, please keep your valuables with you while on a break.