We ask for your cooperation in keeping your luggage to a minimum due to the limitation of the storage.
Any dangerous items such as explosive materials, flammable materials and corrosive subtances are prohibited to bring on the bus. We may refuse to carry any items if the size of your luggage does not comply with our size restrictions due to storage limitations. Snowboards, skiboards, surfboards, folding bicycles and fishing poles/rods are not allowed to bring onto the bus.
Any fragile items and valuables items should not be stowed in the storage compartment in any circumstances, but should be taken on board as a hand luggage. We are not liable for any loss or damage to your luggage.
Please present the printed copy of your E-ticket or present the E-ticket by your mobile/smart phone prior to boarding.
Please note that you may have to repurchase the ticket if you do not present the ticket when asked.
Please review your boarding spot on Japan Bus Online website before boarding the bus. Bus leaves on time and you are advised to be at the boarding spot at least 10 minutes in advance of the reserved departure time.
- Bringing any living creature except for trained guide dogs or service dogs that are being used by person with disability is prohibited on the bus.
- Please do not use a hair dryer on the bus.
- Smoking on buses is strictly prohibited.
- We kindly ask for your cooperation to use the on-board toilet as we will not have toilet or reshreshment breaks.