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Kyoto-Nagoya Tokkyu New Star
Bookable Days of Operation
11/26/2024 ~ 12/25/2024
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Name(Representative name)
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Nationality
Country / City

Phone Number

(Numbers only, can not use "-" or "+") do not enter country code.
(Numbers only, can not use "-" or "+") do not enter country code.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
E-mail Address
E-mail Address (Confirmation)
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
!$%&’*+/=?^`{}~
If you have a "." at the beginning of your email address, a "." before "@", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
Luggage Allowance
-The total combined weight limit is 10 kg.
-Sum of the 3 dimensions (length+breadth+height) must not exceed 100 centimeters.
-The capacity must be less than 0.027 cubic meters.

We shall not be liable for any loss or damage to your property caused by theft and whatsoever caused.
It is the responsibility of customers to look after their luggage while on the bus.
We may refuse to carry any items if the size of your luggage does not comply with our size restrictions due to storage limits. Any fragile items and valuables items should not be stowed in the storage.
We are not liable for any loss or damage to your luggage.

We ask for your cooperation in keeping your luggage to a minimum due to the limited space.. We may refuse to carry items that are not listed above, large and beyond our rules. We recommend you arrange to carry your luggage by express courier in advance.
We will not be held responsible for shipping fees or expenses incurred, and cannot refund you for those charges in case you find a place to store your luggage in the compartment under the bus on the date of departure.
Contact information
Osaka Bus Co., Ltd. Busines hours: 9:00AM-7:00PM
Mail: newstar@osakabus.jp 
Tel: +81 (0)50-3802-0800, Busines hours: 9:00AM~7:00PM
Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd relating to reservations and payment of tickets.
Business hours:10:00AM to 4:00PMJST

*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)
Important notice from operating bus company
・An announcement when boarding or/and on board is made only in Japanese. 
・Please confirm your arrival spot at your own discretion and risk. 
・An operating bus company answers your questions regarding bus operations and services in Japanese.
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