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Tokyo Tokkyu New Star
Bookable Days of Operation
12/3/2024 ~ 1/3/2025
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Please enter passenger's information.
Name(Representative name)
(Alphabet only, can not use ",")
(Alphabet only, can not use ",")
Nationality
Country / City

Phone Number

(Numbers only, can not use "-" or "+") do not enter country code.
(Numbers only, can not use "-" or "+") do not enter country code.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
Please provide your phone number/emergency contact we can reach you at while you are in Japan, preferably a cell phone number.
E-mail Address
E-mail Address (Confirmation)
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.
If you have any of the following characters, you will not receive an email.
!$%&’*+/=?^`{}~
If you have a "." at the beginning of your email address, a "." before "@", or have two "." next to each other, there is a possibility that you won't receive an email.


Important notice regarding this route.
< Carry-on luggage >
You are allowed carry-on luggage that complies with following size limitations, plus your personal belonging.
-The total combined weight limit is 10 kg.
-Sum of the 3 dimensions (length+breadth+height) must not exceed 100 centimeters.
-The limitation of the capacity must be less than 0.027㎥.

< Storage of Luggage >
You are allowed to stow your luggage that complies with following size limitations in the storage compartment on the bus.
-The total combined weight limit is 30 kg.
-Sum of the 3 dimensions (length+breadth+height) must not exceed 200 centimeters.
-The limitation of the capacity must be less than 0.025㎥.

・Vehicles we run are either Osaka bus's or Tokyo bus's.

・On your departure day, cancellations can be made at Customer Support center, KOBO Co., Ltd. by the time when the bus leaves the first boarding spot. Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd for cancellation requests.
Contact information
Osaka Bus (In Japanese only. We cannot respond to your inquiries other than Japanese.)
Tel: 050-3802-0800 Business hours: 9:00AM~7:00PM
Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd relating to reservations and payment of tickets.
Business hours:10:00A.M to 4:00P.M.(JST)
*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)
Important notice from operating bus company
An announcement when boarding or/and on board is made only in Japanese. Please confirm your arrival spot at your own discretion and risk. Operating bus company answers your questions about a bus operation and service only in Japanese.
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