About Luggage
Please store your personal belongings in the overhead rack or storage compartment underneath the bus.
Please keep your personal belongings with you at all times. We shall not be liable for loss, damage or theft to your personal property.
It is your responsibility to load and unload your luggage into the storage compartment under the bus.
For safety, we ask for your cooperation not to store heavy luggage or/ and belongings into overhead bins if they become unstable.
We shall not be liable for any loss or damage to your stored property in the storage compartment under the bus caused by fire, theft, and other cases
Passengers are allowed to store one piece of suitcase per passenger for free of charge in the storage compartment.
※ For some bus services, the storage compartment is open and passengers are required to load and unload their own luggage.
In this case, you will not be given a tag for the luggage, please be careful not to mix up the luggage with other passengers during collection.
We are not liable for any loss or damage to your luggage.
You are allowed to store luggage that complies with following weight & size limitations in the storage compartment.
(1) Less than 10kg in total.
(2) Less than 1 meter in total exterior dimensions (length+width+height).
※We may refuse to carry any items if the size of your luggage does not comply with our size restrictions due to storage limits.
■ Prohibited articles on board and in the storage compartment under the bus
(a) Large-sized items such as folding bikes, surfboards, snowboards, skis, golf bags and musical instruments etc
(b) Valuable items and any items that may get broken or damaged during a ride
(c) Animals except for trained guide dog ( Even if you keep animals in crates or/and put them in the luggage compartment, we refuse its transportation.
(d) Any dangerous articles and items that may hurt or annoy other passengers.
(e) Any items that may destroy the bus.
■ For your safety, please do not leave your luggage in the aisles.