Regarding Luggage in the Bus Trunk
Please be aware that we cannot take any responsibility for damage, soiling, or loss of luggage placed in the
trunk of the highway bus. For items that may be damaged, valuables, precision instruments, large luggage, or
perishable items, we ask that you make your own arrangements (such as using a courier service).
Regarding Hand Luggage Each passenger is allowed to store up to 2 items in the trunk room.
Weight: Up to 30 kilograms, Total volume: Up to 0.25 cubic meters Length: The total of the three dimensions must be within 2 meters
Please note that the handling of the following items may vary depending on the operating company. Please
inquire in advance. Additionally, during busy periods or peak times, we may refuse to carry certain items.
・ Bicycles Only items that can be disassembled or folded and placed in a storage bag are allowed.
・Surfboards, Skis, Snowboards Only items within 2 meters and placed in a storage bag are allowed.
・ Golf Bags (Some companies do not allow them) Items within 2 meters are allowed. However, if the trunk is
full, we may refuse to carry them.
・ Musical Instruments Large instruments (such as cellos and double basses) are not allowed due to their
size. Additionally, they are not allowed inside the bus.
・ Pets (Except for legally recognized assistance dogs,
guide dogs, etc.) Pets can be carried in a dedicated cage or bag. However, if they cause inconvenience to
other passengers due to barking, odor, etc., or if there are passengers with animal allergies, the driver may ask you to disembark (please note that no refunds will be given in such cases)
・We may refuse to carry any items if the size of your luggage does not comply with our size restrictions due to storage limitations.
・ Due to road conditions and any circumstances beyond our control, departure or arrival time may change.
We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, or any circumstances beyond our control.