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Tokushima - Hiroshima Line

Bookable Days of Operation
6/13/2025 ～ 7/12/2025

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Japan Bus Online will send you a message with a verification code and an e-ticket to the e-mail address you have entered above once the payment is successfully completed. We may use your email address to communicate with you if there are any changes to your reservation due to adverse weather conditions, force majeure and act of God.

If you have any of the following characters, you will not receive an email.
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If you have a "." at the beginning of your email address, a "." before "＠", or have two "." next to each other, there is a possibility that you won't receive an email.

Important notice regarding this route.

・You are allowed carry-on luggage that complies with following size limitations, plus your personal belonging.The total combined weight limit is 10 kg , sum of the 3 dimensions (length+breadth+height) must not exceed 100 centimeters. The limitation of the capacity must be less than 0.027㎥. Luggage you can take on the bus for free is subject to the condition of carriage.

・We ask for your cooperation in keeping your luggage to a minimum due to the limits of the storage.

・We are not liable for any loss or damage to your luggage.

・Smoking on buses is strictly prohibited.

Contact information

Tokushima Bus, 088-622-1826　（8：00～19：00）

Hiroko Kanko, 082-238-3344　（9：30～18：00） Our operators are able to assist customers in Japanese only.

Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd relating to refund and cancellation of your ticket.

Important notice from operating bus company

・Buses leave on time. We will not wait for the passengers if they come to the bus stop after the scheduled departure time. Please allow yourself plenty of time to get to your destination.

・Please present the printed copy of your E-ticket or present the E-ticket on your mobile/smart phone prior to departure.

・Please note that you may have to repurchase the ticket if you do not present the ticket when asked.

・Cancellations can be made via “ Manage my Booking” section of Japan Bus Online website by yourself until the cancellation deadline indicated on the reservation details. Note that a cancellation fee will be charged after the payment is completed.

・ Due to road condition and any circumstances beyond our control, departure or arrival time may change. We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control.

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