Fujikyu Call Center, Tel: + 81 (0)555-73-8181, Business hours: 7:30AM~8:00 PM JST
Alpico Kotsu Kosoku Bus Matsumoto Reservation Center, Tel: +81 (0)263-35-7400, Business hours: 8:00AM to 7:00PM JST
*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)