Phone Number
We ask for your cooperation in keeping your luggage to a minimum due to the limits of the storage.
Akan Bus Co., Ltd. TEL: +81 0154-37-2221 E-mail : info@akanbus.co.jp
Business Hours: 9:00AM to 5:00PM JST, We can be contacted only in Japanese.
Please make an inquiry to JapanBusOnline@mail.j-bus.co.jp, customer support center, KOBO Co., Ltd relating to reservations and payment of tickets.
Amendment and Refund
You cannot amend your reservations once you have purchased. If you would like to amend your reservation, please repurchase your ticket with new requirement and then cancel your original reservation via “ Manage My Booking “ Section of Japan Bus Online before cancellation deadline indicated on your reservation detail .
You can cancel your reservation via “ Manage My Booking “ Section of Japan Bus Online before cancellation deadline indicated on your reservation detail . Please note that a cancellation fee will apply to cancel your ticket.
Due to road condition and any circumstances beyond our control, bus may be canceled.