Important notice regarding this route.
- We may refuse to carry any items if the size of your luggage does not comply with our size restrictions due to storage limitations.
- Any fragile items and valuables items should not be stowed in the storage compartment in any circumstances, but should be taken on board as a hand luggage.
- We are not liable for any loss or damage to your luggage.
- Smoking on buses is strictly prohibited.
- Please present the printed copy of your E-ticket or present the E-ticket on your mobile/smart phone prior to departure.
Tobu Bus West, Niiza Office Tel: + 81 (0) 48-482-7371, Business hours: 9:00 A.M to 5:00 P.M. (JST)
*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)
Important notice from operating bus company
Due to road condition and any circumstances beyond our control, departure or arrival time may change. We accept no responsibility for any extra overnights or taxi fares caused by any delays due to Acts of God, delayed departure or arrivals, bad road or weather conditions, any circumstances beyond our control.